Privacy Policy

Effective Date: 12/8/2025

This Privacy Policy explains how Friendly Fix Home Services (“we,” “us,” or “our”) collects and uses information when you visit our website or contact us.

Information We Collect

When you submit a form on our website, we may collect the information you choose to provide, including:

  • Name
  • Address
  • Phone number
  • Email address
  • Project or service details

This information is provided voluntarily and is used solely to respond to inquiries, provide estimates, schedule work, and communicate regarding services.

Cookies and Website Data

We use cookies to support basic website functionality and understand general website usage. Cookie data may include non-identifying information such as browser type, device type, pages visited, and general usage patterns.

Visitors may accept or decline cookies through the cookie banner displayed on the website. Declining cookies may limit certain website features.

How We Use Information

Information collected through our website is used only to:

  • Respond to inquiries
  • Provide estimates or services
  • Communicate with clients or prospective clients
  • Improve website functionality

Information Sharing

We do not sell or rent personal information.

We may share customer information with trusted service providers that support our business operations, such as accounting, invoicing, payment processing, or customer relationship management (CRM) software. These providers receive only the information necessary to perform their services and are expected to protect it in a manner consistent with this Privacy Policy.

If the business is sold, merged, or transferred, customer information may be transferred so that services and records can continue under new ownership.

We may also disclose information when required by law or to protect our legal rights.

Data Retention

We retain contact and project information for as long as reasonably necessary for legitimate business purposes, including providing services, maintaining records, complying with legal obligations, resolving disputes, and enforcing agreements. We do not use personal information for marketing purposes.

Data Security

We take reasonable measures to protect the information we receive; however, no method of electronic transmission or storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact

If you have questions about this Privacy Policy, please contact us at: admin@friendlyfix.pro